FindRx by Faster Med Solutions
Privacy Policy
This Privacy Policy ("Policy") applies to all individuals who visit and utilize the website www.FasterMedSolutions.com ("Website") and any other services ("Services") provided by Faster Med Solutions ("Company," "we," "us," or "our").
Faster Med Solutions acknowledges the private nature of Personal Information and Protected Health Information, as further defined herein, and is firmly committed to preserving the accessibility, confidentiality, and integrity of all such data through stringent adherence to this Policy. Faster Med Solutions extends its respect for the privacy rights of all Website visitors and Services users and pledges to protect those rights in accordance with the terms outlined in this Policy.
Your Consent To This Privacy Policy
You are advised to carefully review the terms of this Policy to ensure your understanding of Faster Med Solutions practices and policies pertaining to the collection, use, and treatment of your information. Failure to accept this Policy will result in the end of your use of Faster Med Solutions Services. By accessing, utilizing, reviewing, or indicating your acceptance of the Services, you agree to be bound by this Policy. Faster Med Solutions reserves the right to modify this Policy from time to time, and while reasonable efforts will be made to notify you of such changes, it is your responsibility to periodically review this Policy for updates. Your continued use of Faster Med Solutions Services after any modifications constitutes acceptance of the revised Policy terms. In the event of Policy changes, Faster Med Solutions shall update the "Effective" date listed herein and may provide notifications or post updates via www.FasterMedSolutions.com.
Why We Collect Information About You
In the course of providing its Services (i.e. measuring health behaviors and outcomes), Faster Med Solutions shall collect Personal Information and Protected Health Information, as those terms are defined herein, to the extent necessary and required for the performance of such Services. This information may be shared with Faster Med Solutions staff as well as your healthcare provider(s).
Information We Collect About You and How we Collect It
Faster Med Solutions collects various types of information from and about users of its Services. This Policy describes the categories of information that may be collected from you or that you may provide, as well as Faster Med Solutions practices with respect to the collection, use, maintenance, protection, and disclosure of such information. Faster Med Solutions will only utilize or disclose your Personal Information and Protected Health Information (as those terms are defined herein) to the minimum extent necessary for the intended purpose of use or disclosure.
The Privacy Policy applies to the information we collect:
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On our website.
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Via e-mail, text, video, and voice communications between you and us.
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Via electronic communications between you and us and between you and our website.
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Via offline activities and communications.
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Between you and your health care provider.
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Through any/all of Faster Med Solutions’ Services.
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This Privacy Policy does not apply to information collected, used or disclosed by your physician that is not shared with us.
Personal Information
As utilized in this Policy, "Personal Information" shall refer to any information that can be used to identify an individual, including but not limited to first and last name, Social Security Number, age, gender, postal address, email address, telephone number, other contact details, certain health information, or any other personally identifiable information as defined under applicable laws such as the Health Insurance Portability and Accountability Act ("HIPAA") or equivalent state laws governing the use or disclosure of health information. In providing its Services, Faster Med Solutions may collect, use, or disclose your Personal Information, but only to the minimum extent necessary and in accordance with this Policy. You acknowledge that Faster Med Solutions may collect such Personal Information directly from you or your healthcare provider. Faster Med Solutions may ask that you and/or your clinician provide Personal Information to improve Faster Med Solutions's ability to serve your needs and facilitate your use of its Services. However, providing Personal Information through Faster Med Solutions's Services is completely voluntary. Failure to provide requested Personal Information may limit your ability to access certain features of Faster Med Solutions's Services.
Protected Health Information
As utilized in this Privacy Policy, "Protected Health Information" shall mean Personal Information in conjunction with information related to an individual's physical or mental health condition, including but not limited to medical history, family history, medical diagnosis, health background, current health status, age, gender, sexual behavior and orientation, demographic details (such as race, ethnicity, marital status, income, education, political affiliation, religious beliefs, and union membership), information pertaining to the diagnosis and treatment of health conditions, over-the-counter and prescription medications, laboratory test results, payments for treatment, health insurance information, or other personally identifiable health data as defined under applicable laws such as HIPAA or equivalent state laws governing the use or disclosure of Protected Health Information.
In providing its Services, Faster Med Solutions may collect, use, or disclose your Protected Health Information, but only to the minimum extent necessary and in accordance with this Policy. You acknowledge that Faster Med Solutions may collect such Protected Health Information directly from you or from your clinician. Faster Med Solutions may request that you and/or your clinician provide Protected Health Information to enhance Faster Med Solutions's ability to serve your needs and facilitate your use of its Services. Faster Med Solutions may also use or disclose this Protected Health Information with your clinician. However, providing Protected Health Information through Faster Med Solutions's Services is entirely voluntary. Failure to provide requested Protected Health Information may limit your ability to access certain features of Faster Med Solutions's Services.
Accessing and Correcting Your Personal and/or Protected Health Information
Subject to applicable laws and regulations, you may review and request changes to your Personal Information by contacting us via email at FindRx@fastermedsolutions.com or by written correspondence to 16 Warwick St, Boston MA 02120. However, Faster Med Solutions reserves the right to deny any request to modify Personal Information or Protected Health Information if it believes such change would violate any law or legal requirement, or cause the information to be inaccurate.
How We May Use or Disclose Your Information
Except as described in this Policy or Faster Med Solutions’ Terms of Service, any Personal Information, Protected Health Information, Technical Information, Location-Based Information, and Behavior Tracking Information (collectively, "Information") that you or your healthcare provider furnishes to Faster Med Solutions, or that Faster Med Solutions collects from you or your healthcare provider, shall be kept confidential and used or disclosed only to the minimum extent necessary to facilitate Faster Med Solutions’ Services. Faster Med Solutions’ Services exist to enable you and/or your clinician to measure treatment adherence, response, progress, and outcomes.
Faster Med Solutions may use or disclose your Information only to the minimum extent necessary for the following purposes:
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To present and facilitate Faster Med Solutions's Services to you and/or on your behalf.
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To provide you with information, products, or services that you request from Faster Med Solutions.
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To provide you with notices and facilitate communications deemed appropriate by Faster Med Solutions.
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To fulfill the purpose for which you provided the Information.
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To carry out Faster Med Solutions's obligations and enforce its rights arising from any contracts entered into regarding you, including Business Associate Agreements, for treatment, payment, and healthcare operations.
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To notify you about changes to Faster Med Solutions's Privacy Policy and/or Services.
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To comply with any court order, law, or legal process, including responding to government or regulatory requests.
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To enforce or apply Faster Med Solutions's Terms of Service.
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If Faster Med Solutions believes disclosure is necessary or appropriate to protect its rights, the privacy, security, and accessibility of Information and/or property.
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For research purposes according to the policies and procedures described in the Informed Consent.
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In any other manner described at the time you provide the Information.
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For any other purpose with your lawful consent.
Faster Med Solutions may also use your Information to contact you about products and services that may be of relevance to you. The technologies used for automatic data collection may include:
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Cookies (or browser cookies): Small files placed on your computer's hard drive. Refusing browser cookies by adjusting settings may limit access to certain Services features. Unless set to refuse cookies, Faster Med Solutions's system will issue cookies when directing a browser to its website.
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Flash Cookies: Certain website features may use locally stored objects (Flash cookies) to collect and store preferences and navigation information to, from, and on the website. Flash cookies are not managed by browser cookie settings.
Faster Med Solutions’ website does not currently recognize "Do Not Track" signals sent by some browsers."
Data Security
Faster Med Solutions employs technical, physical, and administrative safeguards crafted to enhance the confidentiality, integrity, and accessibility of your Personal Information and Protected Health Information. These safeguards incorporate secure storage and transmission technologies, including but not limited to strong encryption, firewalls, granular access controls, and secure auditing measures. However, Faster Med Solutions cannot ensure or warrant the security of any information transmitted to it via Faster Med Solutions Services, and you do so at your own risk. Furthermore, Faster Med Solutions cannot guarantee that such information will not be accessed, disclosed, altered, or destroyed by a breach of any of Faster Med Solutions' technical, physical, or administrative safeguards, despite reasonable efforts to prevent such incidents.
International Visitors
This website and Faster Med Solutions’ Services are hosted in the United States and are intended for visitors located within the United States. Your use of Faster Med Solutions’ Services and provision of your information is subject to the laws and regulations of the United States and the State of Massachusetts. If you choose to use Faster Med Solutions’ Services from other regions of the world with laws governing data collection, use and disclosures that may differ from United States law, then you acknowledge and agree that (a) you are transferring your personal information outside of those regions to the United States, and (b) the laws and regulations of the United States regarding data privacy and security governing the use and disclosure of Personal Information and Protected Health Information may differ from those of your country of residence.
Transfer of Ownership
In the event of a change in ownership of Faster Med Solutions (Faster Med Solutions LLC) or any of its Services, whether partially or whole, information collected about you may be transferred to the new owner to ensure the continuity of the associated Services. In such case, your user information shall remain subject to the terms and conditions set forth in the Privacy Policy in effect at that time.
California Privacy Rights
According to Section 1798.83 of the California Civil Code, California residents have the right to request and obtain certain information from companies with whom they have an established business relationship regarding the Personally Identifiable Information that those companies have shared with third parties for direct marketing purposes during the preceding calendar year. The law mandates that companies disclose to consumers the categories of Personally Identifiable Information shared with third parties, the names and addresses of those third parties, and examples of the products or services marketed by those third parties. To request a copy of the information disclosure provided by Faster Med Solutions under Section 1798.83 of the California Civil Code, please contact FindRx@fastermedsolutions.com. Please allow 60 days for Faster Med Solutions to respond to your request.
CAN-SPAM Compliance Notice
Faster Med Solutions is in full compliance with the requirements of the federal CAN-SPAM Act. Users have the ability to opt out of receiving further email communications at any time.
Children's Privacy Policy
Faster Med Solutions's Services are not designed or intended for use or access by children under the age of 13. No individual under the age of 13 is permitted to provide any information through Faster Med Solutions's Services. Faster Med Solutions does not knowingly collect Personal Information or Protected Health Information from children via its Services. Individuals under the age of 13 years of age, you are prohibited from using or providing any information on or through Faster Med Solutions Services, including but not limited to name, address, telephone number, email address, username or other details. If Faster Med Solutions learns that it has collected or received Personal Information or Protected Health Information from a child under 13 without verifiable parental consent, it will be promptly deleted. If you believe Fester Med Solutions may have collected any information, including Personal Information or Protected Health Information, from or about a child under 13, please contact us immediately at FindRx@fastermedsolutions.com.
Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect feedback from our company and customers. We recommend that you review this Privacy Policy regularly to stay informed about how we protect your information. If substantial changes are made to the way we handle our users' Personal Information or Protected Health Information, we will notify you via email to the primary email address you have provided and/or through a notice on the homepage of our website. The date this Privacy Policy was last revised is indicated at the top of the page. You are responsible for ensuring that we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our website and reviewing this Policy for any changes. If you have any questions or comments regarding this Privacy Policy, please contact us at FindRx@fastermedsolutions.com.
Contact Information
For any questions or comments about this Policy, your Personal Information or Protected Health Information, our use and disclosure practices, or your consent choices, please contact us by email at FindRx@fastermedsolutions.com or by mail at 16 Warwick st, Boston MA 02120.